Every day, 12,000 employees, researchers, students, physicians and volunteers at University Health Network touch the lives of countless patients. Whether we are providing patient-centred care, evaluating a breakthrough drug therapy, or training future generations of health care leaders, our efforts are fueled by our commitment to achieving global impact. This year’s annual report offers a glimpse of some of our accomplishments.

Our Guiding Purpose

Our purpose statement “We are a caring, creative and accountable academic hospital, transforming health care for our patients, our community and the world” is the foundation of the goals and objectives in UHN’s Balanced Scorecard. The Scorecard functions as a central record for our goals, how we plan to achieve them, and how we are measuring results across UHN’s three hospitals. By focusing our collective energies on organization-wide initiatives, we are improving how we deliver care, our accountability to the government and the public, as well as enhancing hospital operations.

we recruited and retained international clinical and research talent through our $500-million fundraising campaign; and we established the McEwen Centre for Regenerative Medicine, the largest centre with this focus in Canada. Our employees led a number of system-wide initiatives to transform health care in Ontario and Canada, including task forces to address emergency department overcrowding, wait times, unfunded drug therapies, chronic diabetes management and hospital pandemic planning.

Putting Patient Safety First

In 2007/08, you will hear more from UHN about patient safety. Building on our patient safety track record, we will continue to work hard to further reduce drug interaction errors, hospital-acquired infections and other major adverse events. We believe that patients should expect care from hospitals that is not only the highest quality, but also the safest.